Barbara Pachter is a business etiquette expert and author of The Power of Positive Confrontation (Marlowe & Co.), who says the key to keeping cool during the busy holiday season is stopping your stress before it starts, and confronting crazy cousins with confidence.
Pachter says, If youre fighting, you have to figure out whats really bothering you and what you want from the other person. Instead of throwing things, go talk to the person!
Pachter also preaches tolerance with frustrating family members, but urges you not to freak out if your holiday dinner becomes a bit boisterous.
She says, Arguing is healthy, its about how you handle it. There are going to be disagreements, you just have to deal with them in a polite and powerful way.
(Contact numbers available only to subscribing media or trial media users. You can request samples at the Wireless Flash web site.)
Copyright © 2007 Wireless Flash News Inc. All rights reserved. Wireless Flash® and FlashNews® are registered trademarks of Wireless Flash News Inc.